Operations planning for activity and tour companies
Bookings, guides, cars, snowmobiles, animals, shifts and hours in one place. Changes reach everyone instantly – including the guide's phone.
A single peak-season day can bring dozens of departures, hundreds of guests and constant changes. When information lives in spreadsheets, chat threads and sticky notes, someone is always working from an outdated plan.
A guest moves, a car breaks down, a guide falls ill. Everyone needs to know right away, without five phone calls.
Who picks up whom, from which hotel, at what time and in which car – and does everyone fit?
Rotas, rest periods, days off and hour planning – and finally the hours go to payroll without retyping a thing.
Planner
Departures, guides, cars, snowmobiles, changing rooms and huts on one timeline. Tight changeovers, overlaps and missing guides show at once, and one button books what the day still needs. Hover over a safari to see the crew and the running order.
Departures and messages
Crew, equipment, guests, pickups, running order and the safari's own message thread in one panel. When something changes, the people involved are notified and the guide sees it right on their lock screen.
Transport
Pickup routes are built hotel by hotel, and FinnStella works out pickup times from driving times. One route can carry guests from several safaris. If a pickup time changes, FinnStella reminds you to let the guest know.
Rota and hour planning
Plan shifts and hours a week at a time with rest-time warnings. Approved hours go to payroll as a ready file.
Front desk
Every guest's safari, contact details and pickup in one click. Move guests between safaris right at the counter.
Yard and workshop
How many snowmobiles and sledges each safari needs, which are free and which are in the workshop. Guides report faults from the field with a photo, and the machine is taken off the schedule until the workshop signs it off.
Guide
The guide sees their own departures, guests, pickups, sled split, packing list and running order. When the plan changes, the phone says so.
Animal farms
Build teams for each departure, position by position. A sick animal or a pair that shouldn't run together is flagged instantly.
Health records, work and rest days for every animal, care rounds and ready-made reports for the vet or inspector.
Your cars, snowmobiles, staff and products are entered for you before the season starts. You get a system that already knows your company – not a blank slate.
Support comes straight from the people who built it: weekdays 08:00–15:00 Finnish time, by phone or email.
Bókun: products, start times and bookings come in automatically. FinnStella has read-only access, so sales stay in Bókun.
Using another booking system? Ask us.
No booking system? Add departures manually and create recurring departures for the whole season in one go.
Each company's data is separated at the database level, not just in the app.
Everyone sees only what their job requires. Guides see the guests on their own departures.
Guests' health notes are removed from everyday view after the safari, at a time you choose.
Safety entries can't be edited after the fact. Corrections are added as new entries, time-stamped and signed.
A 30-minute demo of a typical peak-season day with example departures. Pick a time that suits you. No commitment.
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