Operations planning for activity and tour companies

The whole safari day on one screen.

Bookings, guides, cars, snowmobiles, animals, shifts and hours in one place. Changes reach everyone instantly – including the guide's phone.

FinnStella safari operations software: day view with every departure, guide, car and snowmobile on one timeline

Peak season doesn't wait. Spreadsheets can't keep up.

A single peak-season day can bring dozens of departures, hundreds of guests and constant changes. When information lives in spreadsheets, chat threads and sticky notes, someone is always working from an outdated plan.

01

Morning changes

A guest moves, a car breaks down, a guide falls ill. Everyone needs to know right away, without five phone calls.

02

Pickups and cars

Who picks up whom, from which hotel, at what time and in which car – and does everyone fit?

03

Shifts and hours

Rotas, rest periods, days off and hour planning – and finally the hours go to payroll without retyping a thing.

One place where everyone sees their part.

  • Bookings flow in from Bókun automatically, with no retyping.
  • FinnStella suggests guides, cars, snowmobiles and pickup times. The planner signs off.
  • Warnings flag what's missing before a guest notices.
  • Every change reaches the people it affects.
  • FinnStella works in Finnish and English.

One morning, five steps

The plan moves.
Everyone moves with it.

Planner

The whole day at a glance

Departures, guides, cars, snowmobiles, changing rooms and huts on one timeline. Tight changeovers, overlaps and missing guides show at once, and one button books what the day still needs. Hover over a safari to see the crew and the running order.

FinnStella planner: departure details with assigned guides, cars, hotel pickups and running order
FinnStella departure panel showing crew, equipment, guests, pickups and the safari's message thread

Departures and messages

Every departure, one click away

Crew, equipment, guests, pickups, running order and the safari's own message thread in one panel. When something changes, the people involved are notified and the guide sees it right on their lock screen.

Transport

Pickups on time, in the right car

Pickup routes are built hotel by hotel, and FinnStella works out pickup times from driving times. One route can carry guests from several safaris. If a pickup time changes, FinnStella reminds you to let the guest know.

FinnStella transport planning: hotel pickup routes with calculated pickup times and vehicles

Rota and hour planning

Plan shifts and hours a week at a time with rest-time warnings. Approved hours go to payroll as a ready file.

Front desk

Every guest's safari, contact details and pickup in one click. Move guests between safaris right at the counter.

Yard and workshop

The yard knows what goes out, and when

How many snowmobiles and sledges each safari needs, which are free and which are in the workshop. Guides report faults from the field with a photo, and the machine is taken off the schedule until the workshop signs it off.

FinnStella snowmobile yard and maintenance view: daily snowmobile and sledge needs per safari

Guide

The guide's day, on their phone

The guide sees their own departures, guests, pickups, sled split, packing list and running order. When the plan changes, the phone says so.

  • Check guests aboard with one tap
  • Fault and safety reports from the field, with a photo
  • Safari report pre-filled from the plan
  • Works on a weak signal: entries are saved and sent when the connection returns
  • Installs on the home screen, no app store needed
FinnStella guide app on a phone: My Day view with today's three departures and working hours FinnStella guide app on a phone: husky farm visit departure with guests, vehicle and pickup

Animal farms

Built for husky, reindeer and horse farms

Build teams for each departure, position by position. A sick animal or a pair that shouldn't run together is flagged instantly.

Health records, work and rest days for every animal, care rounds and ready-made reports for the vet or inspector.

FinnStella animal farm tools: husky team builder flagging sick and incompatible dogs

We set it up. You keep working.

Your cars, snowmobiles, staff and products are entered for you before the season starts. You get a system that already knows your company – not a blank slate.

Support comes straight from the people who built it: weekdays 08:00–15:00 Finnish time, by phone or email.

Works with your booking system

Bókun: products, start times and bookings come in automatically. FinnStella has read-only access, so sales stay in Bókun.

Using another booking system? Ask us.

No booking system? Add departures manually and create recurring departures for the whole season in one go.

Your data, safe and sound

Stored in the EU

Each company's data is separated at the database level, not just in the app.

Need-to-know access

Everyone sees only what their job requires. Guides see the guests on their own departures.

Health notes are hidden

Guests' health notes are removed from everyday view after the safari, at a time you choose.

A log you can trust

Safety entries can't be edited after the fact. Corrections are added as new entries, time-stamped and signed.

Let's walk through a peak-season day in FinnStella.

A 30-minute demo of a typical peak-season day with example departures. Pick a time that suits you. No commitment.

Pick a demo time Call +358 44 307 4113 info@finnstella.com